When you contact us through our contact form or by email, we collect the following information: first name, last name, email address, and phone number. This information is provided voluntarily by you for the purpose of contacting us or requesting information about our services.
We use the personal data collected to respond to your enquiries, follow up with you, and provide you with information about our services. The collection of this data is based on your consent or on steps taken at your request prior to entering into an agreement with us.
The personal data collected is used solely for internal purposes. We do not use this information for direct marketing without your prior consent. Data is used to provide the services requested, improve our services, and ensure the proper functioning of our website.
We do not sell, rent, or share your personal data with third parties, except in the following cases:
Google Analytics is a website analytics service provided by Google Inc. (« Google »). Google Analytics uses cookies — text files placed on your computer — to help the website analyse how users use the site. The data generated by these cookies about your use of the site (including your IP address) is transmitted to and stored by Google. Google uses this information to evaluate your use of the site, compile reports on site activity for the website operator, and provide other services relating to website activity and internet usage. Google may disclose this data to third parties where required by law, or where such third parties process the data on Google’s behalf, including the operator of this website. You can disable the use of cookies by selecting the appropriate settings in your browser; however, doing so may prevent you from using certain features of this site. By accepting cookies on this website, you consent to the processing of your data by Google under the conditions and for the purposes described above. For more information, please visit: https://policies.google.com/privacy.
hCaptcha is a bot-detection service provided by Intuition Machines, Inc. It is used to verify whether data entered on our website (for example, in a contact form) was entered by a human user or by an automated program. To do this, hCaptcha analyses certain technical signals from your browser and device (such as IP address and interaction patterns). This check runs when the contact form is used. This processing is based on Art. 6(1)(f) GDPR: we have a legitimate interest in protecting our site against abusive automated submissions and spam. For more information on hCaptcha and its privacy practices, please visit: https://www.hcaptcha.com/privacy.
We have implemented appropriate security measures to protect your personal data against unauthorised access, misuse, alteration, or disclosure. Our WordPress-based showcase website uses built-in security features, including regular updates, security plugins, and secure hosting, to keep your information safe.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Under the General Data Protection Regulation (GDPR), you have the right to access your personal data, to rectify it, to have it erased, or to restrict its processing. You may also exercise your right to data portability and your right to object to processing. If you wish to exercise these rights, please contact us using the details below. You also have the right to lodge a complaint with the Luxembourg data protection authority, the National Commission for Data Protection (CNPD — www.cnpd.public.lu).
Our WordPress-based website uses cookies and similar technologies for statistics (Google Analytics 4), to improve your user experience, to administer the site, and to support the hCaptcha verification on our contact form. You can configure your browser to refuse cookies, or use the cookie banner on our website to manage your preferences.
If you have any questions about this policy, or wish to exercise your rights regarding your personal data, you can reach us at nicolas.sansonnet@boardluxembourg.com.